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PM · Planned maintenance

Commercial HVAC maintenance agreements in Austin

Planned maintenance for rooftop units, split systems and heat pumps, on a schedule that fits your building. Every visit ends with a written report, so you know what's running well, what's wearing out and what to budget for.

Technician working inside commercial mechanical equipment

Why planned maintenance pays in Central Texas

Austin cooling equipment runs from spring into late fall, much of it in triple-digit heat on a roof that is hotter still. Dirty condenser coils, weak capacitors, worn belts and clogged condensate drains are the small problems behind most summer no-cool calls, and every one of them is found and fixed on a routine visit.

A maintenance agreement puts that work on the calendar instead of waiting for a tenant complaint. You get equipment that runs closer to its rated efficiency, fewer emergency calls at emergency rates, and a written record of every unit on the roof.

Agreement at a glance
VisitsQuarterly or twice a year
EquipmentRTUs, split systems, heat pumps, geothermal, ductless, exhaust fans
BrandsAll major commercial brands
ReportsWritten, with readings and photos
RepairsQuoted and approved before any work
SchedulingAround your tenants and business hours

Every visit

What a maintenance visit includes

  • FiltersReplaced every visit with the right size and rating for the unit, and the date logged.
  • CoilsCondenser coils cleaned before the cooling season; evaporator coils inspected and cleaned when needed.
  • Belts, bearings and motorsBelts checked for wear and tension, motors and bearings checked, amp draws recorded.
  • ElectricalContactors, capacitors, wiring and disconnects checked and tightened; weak parts flagged before they fail.
  • Refrigerant circuitOperating pressures, superheat and subcooling, and supply-to-return temperature split checked against the manufacturer's data.
  • CondensateDrain lines and pans cleared and treated so water stays off the ceiling tiles.
  • HeatingGas heat: burners, ignition, flue and heat exchanger inspected. Heat pumps: reversing valve, defrost and backup heat tested.
  • Controls and economizersThermostats, schedules, economizer dampers and sensors checked so the unit runs only when it should.
  • Cabinet and curbPanels, gaskets and curb seals checked for air and water leaks into the building.

Through the year

A quarterly schedule

Twice-a-year agreements cover the spring and fall visits.

  1. Spring · Cooling startup

    Coil cleaning, refrigerant check and electrical inspection before the heat arrives.

  2. Summer · Peak-season check

    Filters, belts, drains and amp draws while the equipment is working hardest.

  3. Fall · Heating startup

    Gas heat and heat pump checks, plus a look at anything summer wore out.

  4. Winter · Off-season visit

    Filters and a full inspection; the best time to schedule repairs and replacements.

What you get

Records you can budget from

Equipment inventory

Every unit listed with make, model, serial number, tonnage, age and location on the roof.

A report after every visit

What we checked, the readings we took, and photos of anything that needs attention.

Repairs priced before they're done

We recommend and quote repairs. Nothing beyond the agreement is done without your approval.

Replacement planning

Units ranked by age and condition, so you can budget replacements a year or two ahead instead of in an emergency.

Replacing old equipment? Austin Energy offers commercial rebates for qualifying high-efficiency air conditioners and heat pumps. We can supply the equipment ratings and spec sheets the application asks for. See the repair-or-replace guide.

Common questions

How often should commercial HVAC equipment be serviced?

Twice a year at minimum: a cooling startup in spring and a heating check in fall. Restaurants, dusty or high-traffic buildings, and equipment that runs around the clock usually do better with quarterly visits.

Do you maintain equipment you didn't install?

Yes. We service rooftop units, split systems and heat pumps from all major commercial brands, no matter who installed them.

Are repairs included?

The agreement covers the scheduled inspection and maintenance. Repairs we find are written up and quoted, and we only do them after you approve them.

What does a maintenance agreement cost?

It depends on the number of units, their size, roof access and how often you want visits. We walk the equipment first and then give you a written price per visit.

Can you work on multiple buildings?

Yes. Owners and property managers with several buildings can put them under one agreement with one schedule and one set of reports.

Do you maintain chillers?

No. We focus on direct-expansion equipment, heat pumps and ductwork. If you have a chilled-water plant, we'll point you to a specialist.

Want a maintenance proposal for your building?

Call to talk through the job, or send the details and drawings for a written bid.